Privacy Policy – BTL Limo
Effective Date: September 10, 2025
At BTL, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, book a ride, or contact us directly.
1. Information We Collect
We may collect the following types of information:
- Personal Information – such as your name, email, phone number, billing address, and payment details when you book our services.
- Booking Details – including pickup and drop-off locations, dates, times, and any special requests.
- Technical Information – like IP address, browser type, and how you use our website, collected automatically through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Confirm and manage your reservations.
- Provide customer support and respond to inquiries.
- Improve our services and website performance.
- Send service-related updates, promotions, or offers (only if you opt in).
3. How We Protect Your Information
We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While no method is 100% secure, we work to keep your information safe.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Trusted service providers who assist with payment processing or website operations.
- Authorities, if required by law or to protect our rights and customers’ safety.
5. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze site traffic, and improve performance. You can adjust cookie settings in your browser at any time.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Correct or update your details.
- Request deletion of your data, subject to legal or contractual obligations.
7. Third-Party Links
Our website may include links to external websites. BTL Limo is not responsible for the privacy practices of these third parties.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
BTL – Cleveland, Ohio
📞 (216) 512-5555
